Synnex's $2.8 billion blockbuster acquisition of call center operations leader Convergys instantly puts the distributor with its Concentrix division into a clear leadership position in the Business Process Outsourcing (BPO) market, said Synnex CEO Dennis Polk. Here are five things you need to know about the deal which reshapes the BPO competitive landscape.

Channel Chief Gavriella Schuster said company has seen a dramatic drop in cases where the Cloud Solution Provider subscription program conflicted with Enterprise Agreement licenses.

Microsoft channel chief Gavriella Schuster spoke with CRN about how the company is working with partners to accelerate customer adoption of Azure and Office 365.

"With Convergys, Concentrix will have the geographic scale and expertise to fulfill all aspects of customer experience service needs, especially in high-value engagements," said Synnex CEO Dennis Polk.

For the week ending June 29, CRN takes a look at the companies that brought their 'A' game to the channel.

D&H President Dan Schwab: "We’re the extension of the reseller. We want to give them capability."

"With Convergys, Concentrix will have the geographic scale and expertise to fulfill all aspects of customer experience service needs, especially in high-value engagements," said Synnex CEO Dennis Polk.

"John Chambers is a special individual," Balbix CEO Guarav Banga told CRN. "He's one of the world's most accomplished CEOs."

The deal, worth over $2.4 billion, will combine Convergys with Synnex's Concentrix business to create a global "customer engagement services company."

The decision knocks down one of four claims Cisco has brought against Arista in a legal battle that has dragged on since late 2014.

Nearly every vendor on the NPD Group's IT operations and networking software list registered sales gains. Here's how the top seven vendors stacked up.

APC’s goal has always been to continuously improve its relationships with partners. And The New APC is still honoring that commitment by increasing (and almost doubling) its agent coverage in the field.

APC’s goal has always been to continuously impove its relationships with partners. And The New APC is still honoring that commitment by increasing (and almost doubling) its agent coverage in the field.

APC’s goal has always been to continuously impove its relationships with partners. And The New APC is still honoring that commitment by increasing (and almost doubling) its agent coverage in the field.

After Intel completed its sale of Wind River this week, Wind River's CEO told CRN that the company's growth had been "hamstrung" under Intel, which had prevented the IoT software provider from working with other silicon companies.

DattoCon 2018 saw a wide range of IT services-oriented vendors expand their MSP-focused offerings. Here are 15 that stood out from the crowd.

World's largest identity industry event takes to Boston.

Share prices rise in morning trading on the back of positive news

Ian Whiting is doubling down on channel enablement as he sets his sights on competing with market share leaders Cisco and HPE Aruba.

The company, best known for its disk and flash storage drives, rolled out big upgrades to its IntelliFlash high-performance flash array line, its ActiveScale scalable object storage line, and its Ultrastar storage server line for software-defined storage.