How Great Managers Keep Employees Engaged

Base Performance Management On Clear Goals

Performance management is often a source of great frustration for employees who do not clearly understand their goals or what is expected of them at work.

They may feel conflicted about their duties and disconnected from the bigger picture. For these employees, annual reviews and developmental conversations feel forced and superficial, and it is impossible for them to think about next year’s goals when they are not even sure what tomorrow will throw at them.

Yet, when performance management is done well, employees become more productive, profitable, and creative contributors. Gallup finds that employees whose managers excel at performance management activities are more engaged than employees whose managers struggle with these same tasks.

Focus On Strengths Over Weaknesses

Gallup researchers have studied human behavior and strengths for decades and discovered that building employees’ strengths is a far more effective approach than a fixation on weaknesses. A strengths-based culture is one in which employees learn their roles more quickly, produce more and significantly better work, stay with their company longer, and are more engaged.

In the current study, a vast majority (67%) of employees who strongly agree that their manager focuses on their strengths or positive characteristics are engaged, compared with just 31% of the employees who indicate strongly that their manager focuses on their weaknesses.

When managers help employees grow and develop through their strengths, they are more than twice as likely to engage their team members. The most powerful thing a manager can do for employees is to place them in jobs that allow them to use the best of their natural talents, adding skills and knowledge to develop and apply their strengths.