Today’s value-added resellers (VARs) are facing the fight of their lives. Shrinking margins. Rising costs. Intensifying competition. They’re also grappling with tough mandates (rigorous installation requirements, extensive training) from their OEM partners which further compounds their challenges.
In a fiercely competitive service ecosystem, channel partners are struggling to secure their rank in the face of demanding OEMs like Cisco and Microsoft. While it’s not always easy to adapt, there’s no margin for error in a modern-day service operation. Here are four of the biggest mistakes your tech service business may be making:
Today’s IT service landscape is more competitive than ever. As top channel partners scramble to set themselves apart, they’re offering new and expanded services. This can mean building an on-demand workforce of independent contractors with expertise in everything from infrastructure to communications.
Solution Provider Spotlight
Recent ITBestOfBreed interviews with channel execs.