I remember my first long-term plan like it was yesterday. I worked at a small software company that asked me to build a solution for an all-in-one product (software/server/storage/etc.) for small regional banks. The sales team wanted to branch out with an offering that provided all the value the large banks received as an affordable and quick to implement solution. My task was to envision that package, pull in the partnerships and guide the go-to-market components. I had to determine pricing, partners and target customer. It was the first time I thought, “If I’m going to be successful, I need a long-term plan.”