Lisa Ferrante's blog

Reach Into the Cloud for Recurring Service Revenues

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While all SMB customers experience similar IT challenges, not all are willing or ready to embrace a proactive and managed approach to IT services. The reasons why are illustrated best by the classic IT Maturity Model, which segments the SMB market into five customer types based on how they value and buy IT services. These segments include break-fix, responsive, proactive, managed and utility.

Regin: Top-Tier Espionage Tool Enables Stealthy Surveillance

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A back door-type Trojan, Regin is a complex piece of malware whose structure displays a degree of technical competence rarely seen. Customizable with an extensive range of capabilities depending on the target, it provides its controllers with a powerful framework for mass surveillance and has been used in spying operations against government organizations, infrastructure operators, businesses, researchers, and private individuals.