10 Products For The Channel From CES 2017

Submitted by Kyle Alspach and Lindsey O'Donnell and Joseph F. Kovar on January 13, 2017, 11:54 am EST

Laptops, Storage Solutions And Other Products For The Channel That Stood Out At CES 2017

This year's CES 2017 unleashed the latest mobile, virtual reality of Internet of Things (IoT) products. But the show also unveiled new offerings in other areas, such as laptops and storage.

Accord Offers Mobility Solutions That Can Lead To More Customer Wins In The Channel

Submitted by Gina Narcisi on January 13, 2017, 11:15 am EST

(NOTE: This story was originally posted to CRN.com Jan. 12.)

In a world in which hardware revenues are falling, solution provider DataXoom is helping the channel add lucrative mobility solutions and services to their repertoires via a new relationship with IT distributor Tech Data.

Five Things You Need To Know About SLAs

Submitted by Rick Saia on January 12, 2017, 2:43 pm EST

The Changing Look Of The SLA

Service-level agreements have long served as the written commitment between a service-provider organization and its customer. The SLA essentially says "Here's what the customer is paying for; here's how the service provider will deliver it; and here's what the customer needs to do to help make it all happen."

Staffing Up Sales: Behind Intermedia's Plan To Double Revenue

Submitted by Rick Saia on January 12, 2017, 11:20 am EST

How To Get To Growth

Who wants to generate more revenue?

CIO Survey: IT Service Is Still About Quality And Cost

Submitted by Rick Saia on January 10, 2017, 5:26 pm EST

If you want to succeed at managed services, providing good service at a reasonable price will win the day with many businesses, according to the results of an annual survey by a professional organization of CIOs.

And, of course, keeping their technology up and running will go a long way toward satisfying the customer.

Report: Cloud Services Hurdled Infrastucture In Annual Sales In 2016

Submitted by Joseph Tsidulko on January 6, 2017, 11:40 am EST

(NOTE: This story was originally posted to CRN.com Jan. 4.)

Cloud services generated more sales last year than cloud infrastructure, driven by spectacular growth from the lower layers of the cloud stack, according to a Synergy Research Group report released this week.

Overall revenues across the six major cloud services and infrastructure segments evaluated by Synergy hit $148 billion in the four fiscal quarters ending in September, up 25 percent from $110 billion in the same period of 2015.

10 Things To Watch As The New Xerox Looks To The Channel

Submitted by Michael Novinson on January 4, 2017, 5:00 pm EST

(NOTE: This story was originally posted to CRN.com Jan. 3.)

Meet The New Xerox

Want To Sell More Security Services? This Could Be Your Year

Submitted by Sarah Kuranda on January 4, 2017, 9:27 am EST

(NOTE: This story was originally posted to CRN.com Jan. 3.)

Managed security service providers will see a big year ahead of them as enterprise customers face a new host of security concerns, according to security industry venture capitalists.

Cisco Launches White-Label Meraki Offensive To Drive Recurring Revenues

Submitted by Mark Haranas on December 22, 2016, 5:12 pm EST

(NOTE: This story was originally posted to CRN.com Dec. 20.)

Channel partners of Cisco that want to drive more recurring revenue stand to gain from an unprecedented white-label, service-driven initiative the networking giant is undertaking through Meraki.

Security Issues Continue To Plague Healthcare

Submitted by Rick Saia on December 21, 2016, 4:04 pm EST

For an industry that has no other choice but to be sensitive in how it uses information, health care still faces challenges when it comes to securing it.

And while many industries are dealing with the threat of external cyberattacks that could expose sensitive patient data, healthcare organizations – especially medical practices – are facing a challenge in locking down that data internally.

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