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IT channel professionals must address both influencers and decision makers in the sales cycle.
Customers want an IT service provider that has spent time with them and understands their business, not one that just vows to save them cash.
Wade Danielson, drove Guardian Network Solutions from nothing to $4 million in annual revenue in just four years.
By understanding the process and politics underpinning the agency, state, county, or city IT budgets, you’ll get non-technology-minded stakeholders to understand the importance of investment.
The Chicago-based firm tried something it says improved its overall end user experience and strengthened its sales team.