Avaya Certified Solutions Specialist

The ACSS credential certifies that a candidate has the advanced technical proficiency necessary to install, configure, administer, maintain and troubleshoot support for Avaya solutions.

Qualified candidates typically have at least four years of experience with relevant technologies, according to Avaya, and up to two years of experience with supporting Avaya solutions.

People seeking this certificate should be able to demonstrate knowledge of architecture components, features and functions, perform acceptance testing, interpret how a call flows within a complex solutions architecture, commission/register the product, maintain and troubleshoot the integration between products, and analyze data from diagram and logs and resolve the issue, Avaya said.

The ACSS credential is valid for two years, according to Avaya.