How have you seen the MSP business change over the last 10 years?

Oh, man, an enormous amount. If anything, the MSP business has gone from this niche and offshoot from VARs and break-fix guys to really becoming the definitive way to how small businesses will get their IT services. And it's pretty clear that it's moving to a service-based economy for how IT is done. It's pretty clear that if you are a sub-1,000 FTE [full-time equivalent employee] business, MSPs are going to be how you are going to do your IT. And if you are not doing that now, it's going that way.