What Does The Future Hold For Service Providers? Here's Gartner's Take

BUSINESS SOLUTIONS: It May Not Be A Solo Act

Service providers will be asked to deliver beyond the IT infrastructure, focusing also on business processes and assisting with business strategy.

And they'll need to deliver as quickly as possible since faster time to market will be critical for customers' success, Tramacere said. That means that service providers will have to collaborate with others in order to deliver solutions effectively.

So, having a network of partners "is going to be absolutely crucial," he said.