How has the evolution of voice helped build up your recurring revenue stream?

That's the nice thing – we get both. I'd say that probably 95 percent of our accounts offer recurring revenue. In fact, I can only think of four clients where they have the PBX on site. Everything else is installed in either their cloud-based data center or on one of our hosting servers. We have a specific 3CX cloud server, and then also other dedicated servers for some of the bigger clients.

I would have to say that 90 percent of my revenue could be traced back to cloud. The nice thing about voice is that you get the upfront revenue by selling the licenses and hardware, but if the customer you embrace is hosting it or having it hosted in the cloud, then you get the additional recurring revenues coming in. And in most of the cases, we get a little piece of the action off the [Session Initiation Protocol] trunk, so it really works out good for us and it just naturally gives our clients business continuity.