Steve Terp, Concerto Cloud Services

There [are] so many new things to try, and so many new tools, and so many [cloud] providers out there that people get this mix and match that in the end doesn't serve the customer well. And so the aggressive MSPs, the aggressive integrators are going to those customers and saying, “Let's take it all and show you how we're going to do this, let's show you how we're going to monitor it, let's show you how we're going to report on it, let's show you what we're going to do around an