Cisco’s New IoT Specializations Designed to Help Partners’ Capture Multi-Trillion Dollar IoE Opportunity

Submitted by Steve Benvenuto on November 17, 2014, 12:20 pm EST

Earlier this year at Partner Summit, Cisco announced its commitment to helping our partners capture a share of the $14.4 trillion opportunity to be created over the next decade by “connecting the unconnected” through the Internet of Everything (IoE).

Sell Managed Print Services First AND Deliver on Expectations

Submitted by West McDonald on November 17, 2014, 12:15 pm EST

An expression used regularly by some in the high tech community castsa fairly negative shadow across the entire industry. The ‘sell it first, fix it later’ mentality is a detriment to everyone associated with the IT, managed print and telecom space.

5 Factors That Make You A Cloud Pro, Instead Of A Cloud Poser

Submitted by Sarah Kuranda on November 10, 2014, 2:25 pm EST

Know Thyself
Are you a "cloud poser" or a "cloud pro"? With a growing host of new entrants to the cloud services provider market, it is more important than ever for clients to know who and what they are dealing with, Adam Stewart, vice president of engineering at Autotask. Take a look at the five factors Stewart said set the two apart.

What’s causing the explosive growth in Android malware threats?

Submitted by John Zorabedian on November 6, 2014, 4:44 pm EST

There’s a boom going on right now in mobile devices. And with people using their mobile devices for computing tasks that once were the province of desktops and laptops, malware authors are focusing on mobile too.

What to Do When the Customer is Not Right

Submitted by Holly Wainwright on November 6, 2014, 3:58 pm EST

Here’s a great question posed recently by a Datto Partner, ThinkGard, to their customers, “Is IT running your business?” We’ve all talked about the connection of IT value and business value, but this is a new approach. And when the customer replies that everything is “OK”, is that the end of the conversation? How far can you really push a customer? Aren’t they always right? Below is the original article

Rewarding Employees Without Busting The Budget

Submitted by Matt Brown on November 6, 2014, 10:30 am EST

These days, it's all-out war for top IT talent. There aren't enough young people in science, math and engineering programs. It's estimated that 40 percent of today's workforce will retire over the next 10 years.

Employees, especially the younger ones, don't stick around for long. For solution providers, this is especially pressing amid adoption of the cloud and the recurring revenue business model that comes with it.

4 MSP Tips for Winning and Keeping SMB Customers

Submitted by Mike Cullen on November 5, 2014, 3:28 pm EST

Keeping customers is every bit as difficult as winning them. To excel at both pursuits in the SMB space, MSPs must know who their customers are, what makes them different from larger companies and how they can solve their current and future needs.

Partner Solutions Training and Competencies: Smarter, Better, Faster, Stronger

Submitted by Michael O'Brien on November 5, 2014, 1:18 pm EST

New offerings in Storage and Identity Access Management expose new ways to earn Premier Partner benefits and status for our partners who prefer to concentrate in a single practice area.

Long View Systems Chooses Asigra for Long Track Record of Innovation

Submitted by Zaid Rasid on November 5, 2014, 11:45 am EST

Long View (www.longviewsystems.com) is one of North America’s most powerful providers of Hybrid IT solutions and services. Long View is an Asigra Hybrid Partner and in 2014 earned top billing as partner of the year.

Overcoming the cloud’s fear factor

Submitted by Peter Krass on November 4, 2014, 4:33 pm EST

Who’s afraid of the cloud? You might be surprised to hear that lots of people are—possibly even your own channel customers. What are they afraid of? Typically, it’s the unknowns. Once their data and applications are moved to the cloud, how will they know they’re secure? Is their customers’ privacy protected? What happens if their cloud provider is hacked or suffers a major power outage? And where is all that data, anyway?

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