Change Management Doesn't Always Come Easy

Investing in the tools of digital transformation is one thing, but getting everyone in the enterprise on board is another, SADA found.

More than a quarter – 27 percent – of IT professionals polled said their digital transformation projects would have gone better had their organizations focused more on ensuring communication between IT staff and employees. Meanwhile, another 22 percent said there should have been better training and education of employees, while 14 percent cited a lack of technical support for the use of new digital tools and operational methods.

Altogether, that means 63 percent of IT professionals surveyed said their businesses had problems in the execution phase.